Frequently Asked Questions (FAQs)

 

Account Management

Q: How do I create an account on Escotify.in? A: To create an account, click on the “Sign Up” button at the top right corner of the homepage. Fill in the required information and follow the prompts to complete your registration.

Q: I forgot my password. How can I reset it? A: Click on the “Forgot Password” link on the login page and enter your registered email address. Follow the instructions sent to your email to reset your password.

Booking and Services

Q: How do I book a service through Escotify.in? A: Browse through the profiles of available service providers and select the one that suits your needs. Click on the “Book Now” button and follow the prompts to complete your booking.

Q: Can I cancel or modify my booking? A: Yes, you can cancel or modify your booking according to the service provider’s cancellation policy. Please check the specific service provider’s policy for details.

Payment and Billing

Q: What payment methods are accepted? A: We accept various payment methods including credit/debit cards, net banking, and popular digital wallets.

Q: Is my payment information secure? A: Yes, we use secure encryption technology to ensure that your payment information is protected.

Privacy and Security

Q: How is my personal information protected? A: We use advanced security measures to protect your personal information. For more details, please read our Privacy Policy.

Q: Will my personal details be shared with service providers? A: Only the necessary details required for the service booking will be shared with the service provider. Your privacy is our priority.

3. Troubleshooting

Q: I am facing technical issues with the website. What should I do? A: If you encounter any technical issues, please clear your browser cache and cookies, or try accessing the website from a different browser. If the problem persists, contact our technical support team at techsupport@escotify.in.

Q: The website is not loading properly. What should I do? A: Ensure you have a stable internet connection. If the issue continues, try refreshing the page or accessing the website from another device. If you still experience issues, please contact our technical support team.